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Help & Support

Check out the Materia Quickstart Guide.


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Login Issues

In many cases, problems logging in are a result of one of the following:

Expired Password

NID passwords expire every 30 days for security purposes. You may need to reset your NID password if it has expired.

Students missing Knights E-Mail address

Students must have a Knights Email address to log into Materia. If you do not currently have a Knights Email account, set one up as soon as possible. You should be able to access Materia after 24 hours of creating an account.

Faculty members are not required to have a Knights Email account. However, faculty members are required to have an email address associated with MyUCF.

Faculty not currently employed

Faculty must be categorized as currently employed to gain access.

The Webcourses@UCF Support website provides a fequently asked questions section for help with Materia.

View the FAQs


If you need help beyond what has been provided here, please contact Webcourses@UCF Support using one of the following:

Webcourses@UCF Support
(407) 823-0407